Customer Relationship Management

We at Rajdeep Info Techno Pvt Ltd have always been committed to you, our customers, to always give you 100 percent satisfaction. And to help us achieve this objective, we have our very own web-based Customer Relationship Management (CRM) application.

Our in-house CRM application is the best tool to help us address support requests. It provides a single window to serve all your support needs, and lets us address customer requirements and requests, promptly and efficiently.

Don’t just take our word for it! Use it and discover its multiple benefits:

  • Raise a complaint from anywhere.
  • Track the complaint progress from anywhere.
  • Get a prompt response and follow-up, until your complaint is resolved and closed.
  • Auto-escalation of the complaint to ascending levels of hierarchy within the organisation if the complaint is not resolved within the stipulated time.
  • Auto-generated text alerts when your complaint is resolved and closed, or when it is escalated.

Latest Projects

Hyderabad – Vijayawada section of NH-9 in the state of Andhra Pradesh

This is an important stretch from business and social point of view as it connects two important destinations of Andhra Pradesh i.e. Hyderabad and Vijayawada. This stretch passes through important mining and cement production centers.    

RITPL has replaced the system of M/S Indra at this project

  • Record time Completion of System Replacement just in 14 days from the date of Letter of Intent (LOI) for three plazas.
  • Integrated SICK laser AVC with TMS resulting in prominent improvement in accuracy.
  • Transcendent Performance of our Toll Management System appreciated by Client.

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